SWSCALE offers two tiers of Scale Health Monitoring solutions, known as the Scale Health Monitor Application (SHMA) and Scale Health Monitor Application+ (SHMA+).
The Scale Health Monitoring Application (SHMA) allows Scale owners and users to access and see Scale health, connectivity, and performance on demand, in real-time. If your Scale is acting irregularly, you can access SHMA details to review Scale diagnostics. You can also share these diagnostic findings with your SWSCALE service provider when reaching out to us for servicing or repair, streamlining the process of having your Scale’s condition reviewed.
SHMA requires that your Scale be equipped with an RL1280 indicator, and iQube2 junction boxes to enable this feature.
The Scale Health Monitoring Application+ (SHMA+) monitors and tracks load cell performance, connectivity, and performance throughout your Scale. Receive *notifications when load cell failures occur or certain Scale thresholds have been met/exceeded. The SHMA+ continuously captures and retains a complete performance and event history, enabling predictive failure analysis and allowing for enhanced preventive maintenance measures, minimizing Scale downtime.
SHMA+ requires that your Scale be equipped with an RL1280 indicator, iQube2 junction boxes, and a SWSCALE Tier 1 adapter to enable this feature.
*A Windows-based computer with internet access is required to enable full-feature capabilities with email and/or text notifications.
Individual load cell performance
Individual load cell health
Enables root cause analysis
Mission critical weigh equipment
Scales for commercial transactions
Batching and filling equipment
Email and/or text alerts
Scale health data logging
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