Commonly Asked Scale Questions

Never be afraid to ask a multitude of questions before buying a commercial scale to suit your needs. A more informed customer is known for making the best choices. Many customers lack the experience to make informed decisions when purchasing for the first time. Here are some of the most commonly asked scale questions.

First, you need to decide which type of scale best fits your needs. You want to find a model that meets your capacity and accuracy requirements. Next, check out the features of the scale. Optional features include a computer or bar code label printer, battery operation or remote display. If you are unfamiliar with these features, don’t hesitate to ask.

Scale calibration is an important consideration before purchase. Scales are typically ready for use straight out of the box because they are calibrated before shipping. Depending on certain state certifications for specific scales, however, you may need to recalibrate the scale accordingly.

Keep in mind that if you use your scale for trading purposes, you will need to receive NTEP certification. This certification is performed by government officials to determine if the design and performance of your scale complies with the Weight and Measure requirements.

Another common concern to consider is your digital readout specifications. The most typical readouts on standard scales display the weight and usually five other readouts including zero, net/gross, tare, print, and units. Most of the higher quality model readouts are housed in a stainless steel enclosure and include weight display, full keypad, and both battery and AC power indicators.

Another important consideration before the purchase of your new scale is the warranty. The lower end scale systems usually have a one-year warranty while the more expensive models range between two to five years. Always ask more detailed questions concerning each warranty because coverage may differ between manufactures.

Most importantly you need to purchase from a reputable and trusted scale company. Southwestern Scale Company has been providing top-quality weighing system services since 1948. We are a national leader in scale equipment and services. We always provide our customers with exceptional customer service, personal attention, and professionalism.